AT&T in Reading, PA Open now

Reviews about AT&T

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  April 10, 2020, by Jeremy Geisler
  They do not answer their phones. Which is funny given that its a phone store. I was trying to call to find out if an item was in stock before driving 30 minutes to the store. Never got an answer. Inside the store, reps are friendly and knowledgeable. Hence 2 stars.
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  February 28, 2020, by Tom Sands
  I was having a problem accessing my Yahoo account and stopped at the store. I was promptly greeted by a young lady and told her of my problem. She looked at my phone and asked me where my play store is? I said I don't have a clue as to what she was talking about. She asked me how I downloaded apps? I said I use my google search, locate what I want, hit install and boom, and icon appears on my phone. She again asked me where my google store is? I said I don't know ! I am 67 years old and all the jargon used in the store is complete gibberish to me. She looked at me and said " Its not my responsibility to TEACH you how to use your phone" very rudely. I said " what did you just say ?? " She promptly called another young man over to help. He was understanding and told me you wait till Yahoo mobile cam back up. Then stop back. I will stop again but NOT at that store ! BTW, the 1 star is only because of the young man coming to assist me. Other than that, rating COMPLETE FAIL !!!
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  December 13, 2019, by Bob K
  Quick and efficient service. I was greeted at the door and immediately taken care of. My need was to add a line with a phone I brought in so no big monetary return for them, but that did not change the service in any way. I noticed the same quick and engaged service for other patrons who entered behind me. Very pleased with this store and it's staff. I entered to use this as my "goto" store in the future.